The J.D. Power 2018 Vehicle Dependability Study has been released, with overall vehicle dependability improving 9 percent from 2017. In its 29th year, the study measuring the number of problems experienced per 100 vehicles (PP100) during the past 12 months by original owners of 2015 model year vehicles. A lower score reflects higher quality since that means there were fewer problems experienced per 100 vehicles.
The overall industry average went from 142 PP100 to 156 PP100 this year, an increase of 14 points.
Continuing to be problematic for owners is in-vehicle technology, including audio, communications, entertainment, and navigation. The category … Continue